Lumryn
Send a message
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Help & contact
Write to us and the answer will come by email. Billing questions are usually covered further down this page.
Frequent questions
Can Lumryn see the pages I visit?
No. While a protected connection feature is in use, Lumryn neither inspects nor keeps the data flowing through it — that covers your messages, files, searches and the websites you open.
Which information does the app handle?
Just what it needs to function: your subscription status from Apple, basic technical details (device type, iOS and app version, language, approximate region) and crash reports. When you write to support, we use your message to help. See the Privacy Policy for the complete list.
Are there ads, or is my data sold?
Neither. Lumryn doesn't sell personal information, doesn't include third-party advertising SDKs and doesn't track you across apps.
How can I cancel a subscription?
Your Apple ID manages it. On iPhone go to Settings → your name → Subscriptions, select Lumryn and choose Cancel Subscription.
Renewal is automatic unless you cancel no later than 24 hours before the current billing period ends.
Is a refund possible?
Because payment is handled by Apple, refund decisions are Apple's, under the App Store policies. Requests go through reportaproblem.apple.com.
Is there an age limit?
You must satisfy the minimum age and eligibility requirements where you live and under the Apple App Store rules. Lumryn isn't meant for children under 13.
How do I get my data deleted?
Subject to the law that applies to you, you may ask us to access, correct, delete or restrict the processing of your personal information. Send the request to apps@apelsinforsearch.com.